Collection of Personal Information: When you register as a patient at our dental clinic, we may collect the following personal information:
- Your contact details, including your name, address, phone number, and email address.
- Your date of birth and gender.
- Your medical and dental history, including past treatments, diagnoses, and X-rays.
- Health insurance and payment information.
- Any other information you choose to voluntarily provide.
Use of Personal Information: We use the personal information we collect for the following purposes:
- Providing appropriate dental care and treatments.
- Communicating with you regarding your appointment, appointment reminders, and important oral health information.
- Managing medical records and administrative information.
- Billing for services and processing payments.
- Responding to your inquiries and providing quality customer service.
- Improving our services and personalizing your patient experience.
- Complying with our legal and regulatory obligations.
Disclosure of Personal Information: We only disclose your personal information to the following third parties, within the limits permitted by law:
- Healthcare professionals within our dental clinic who are directly involved in your treatment.
- Third-party service providers who assist us in operating our clinic and providing services, such as billing and record management services.
- Government authorities or regulatory bodies, if necessary to comply with a legal or regulatory obligation.
- Third parties with your express consent.
Security of Personal Information: We take reasonable measures to protect the personal information you provide to us against unauthorized access, disclosure, misuse, alteration, or destruction. We employ industry-standard security protocols to secure this information.
Retention of Personal Information: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with applicable legal and regulatory requirements.
Access and Control of Your Personal Information: You have the right to access, update, or correct your personal information held by our dental clinic. If you wish to exercise this right, please contact us using the contact details provided at the end of this policy.
Centre Dentaire Pédiatrique et Prosthodontique de Montréal
Montréal, QC H2R 2E3
We will strive to address your concerns in a timely and appropriate manner.
Last Updated: 01-09-2023